Survey on Sense of Security for Registering Privacy Information to Return Refugee Supporting System

In Japan, occasionally public transportation is temporarily suspended because of typhoons or torrential downpour. Hence, it becomes difficult for many people to return to their homes. Systems for returning refugees have been proposed. However, such systems do not necessarily give Anshin to the people. Anshin is a Japanese noun which stands for sense of security. In this research, we identify the factors that make up the sense of security in people when they register their privacy information with a return refugee supporting system. We conducted a survey by asking two hundred college students and by using exploratory factor analysis. We have found five major factors which are “Capability and Knowledge”, “Usability and Preference”, “Close People”, “Unfounded Confidence” and “Safety”. By using structural equation modeling (SEM) sense of security can be divided into two parts: cognitive and emotional. Finally, we discuss what kind of a system gives Anshin to people. An event for disaster prevention and letting users know about provider’s effort are both important for Anshin.